Agentic Healthcare Platform

Your AI-Powered
Care Team

50+ AI-powered features that automate clinical workflows, coordinate care, and engage patients at scale.

20+ Clinical Specialties
FHIR-Native Agents
Voice + Text + Workflow
Visual Workflow Builder

Orchestrate care with drag & drop

Build complex clinical workflows visually. Connect AI agents, FHIR queries, approval gates, and multi-channel actions.

Hypertension Care Workflow
Trigger
Patient Admission
FHIR Query
Get Vitals
Logic
If BP > 140
Agent
Care Coordinator
Parallel
Multi-Agent
Human Review
Provider Approval
Action
Voice Outreach
50+ Node Types
FHIR R4 Native
AI Agent Orchestration
3,400 workflows/day
AI Voice Agents

Conversational AI that calls patients

Natural voice conversations with patients, featuring automatic FHIR data hydration and EHR write-back.

Voice Agent Ready
Sarah Johnson
+1 (555) 123-4567
Live Transcript
Hi Sarah, this is Leo calling from Arcade Health regarding your appointment tomorrow at 2 PM with Dr. Martinez.
Yes, I remember my appointment. Is there anything I need to prepare?
Great! Since this is a follow-up for your blood pressure, please bring your recent readings. Also, remember to fast for 8 hours before your labs.
Natural Voice AI
Outbound Calls
FHIR Script Hydration
92% Satisfaction
Campaign Orchestrator

Engage populations at scale

Build cohorts with natural language, orchestrate multi-channel campaigns, and close care gaps automatically.

Diabetes A1c Care Gap Campaign
Target Cohort
"Diabetic patients who haven't had an A1c test in 6 months"
Matching patients
0
Outreach Channels
Voice
SMS
Email
Letter
Outreach Sequence
Day 0
AI Voice Call
Day 3
SMS Reminder
Day 7
Educational Email
Day 14
Care Letter
Natural Language Cohorts
Voice + SMS + Email + Letter
Approval Workflows
47% Gap Closure
Clinical Consult Agents

Specialist expertise on demand

20+ AI specialty consultants with board-certified level knowledge, FHIR-aware patient context, and evidence-based recommendations.

AI Consult for Robert Chen
Select Specialty
C
N
E
R
P
G
M
O
I
20+ specialties available
20+ Specialties
FHIR-Aware Context
Evidence-Based Citations
48hr vs 6 Week Wait
7:00 AM

Morning Rounds

Dr. ChenClinical AI tools for patient care

AI Medical Scribe

Powered by Leo

Real-time transcription with Deepgram Nova-3 Medical. Speaker diarization, multi-style note generation, template-based SOAP notes.

70% reduction in documentation time
Better eye contact, more thorough visits
Click for details

Clinical Chat (Leo)

Powered by Leo

FHIR-aware AI assistant with full patient context. Streaming responses and intelligent tool execution for clinical decisions.

Instant clinical decision support
Faster diagnoses, informed care
Click for details

Differential Diagnosis

Powered by Leo

AI-generated differentials with evidence-based reasoning. Surfaces rare conditions and suggests diagnostic pathways.

Reduces diagnostic errors
More accurate diagnoses
Click for details

Lab Trend Analyzer

Powered by Leo

Analyzes lab trajectories over time, flags concerning trends, and predicts future values for proactive intervention.

Early intervention on declining patients
Proactive health management
Click for details
12:00 PM

Managing the Panel

Dr. ChenPopulation health and quality improvement

Care Gap Analyzer

Powered by Leo

Identifies overdue preventive care and quality measures. HEDIS/CMS compliance tracking with actionable recommendations.

Improve quality scores, close gaps
Never miss important screenings
Click for details

Cohort Builder

Powered by Leo

Natural language to FHIR cohort queries. Build patient populations for campaigns in seconds, not hours.

Build populations instantly
Targeted outreach programs
Click for details

Campaign Manager

Powered by Leo

AI-generated voice, SMS, and email outreach scripts. Automated patient engagement with compliance-friendly messaging.

Automated engagement, better show rates
Timely health reminders
Click for details

Quality Measures

Powered by Leo

HEDIS, CMS Stars, and quality metrics scoring. Track performance across measures and identify improvement areas.

Track performance, identify gaps
Higher quality care standards
Click for details
3:00 PM

Care Coordination

Dr. ChenSpecialist referrals and care management

Specialty Consult Agents

Powered by Leo

Cardiology, Neurology, Pediatrics, and more. Specialized AI with deep domain knowledge for expert-level guidance.

Expert second opinions instantly
Specialist-level insights
Click for details

Prior Auth Checker

Powered by Leo

Insurance policy lookups and approval requirements. Reduce denials with proactive authorization checking.

Reduce denials, faster authorizations
Treatments approved faster
Click for details

Transportation Booking

Powered by Leo

NEMT via Uber Health, Lyft Healthcare, and Medicaid transport. Remove access barriers for patients.

Reduce no-shows, remove barriers
Free rides to appointments
Click for details

Medication Safety

Powered by Leo

Drug interactions, contraindications, and dosing alerts. FDA label analysis with RxNorm interaction checking.

Prevent adverse events
Safer medications
Click for details
6:00 PM

End of Day

Dr. ChenDocumentation and insights

Document Generator

Powered by Leo

SOAPs, progress notes, discharge summaries, and consult notes. Structured, complete documentation with rich media support.

Structured, complete documentation
Clear visit records
Click for details

BI Chat Builder

Powered by Leo

Natural language to population analytics charts. Data insights without SQL using tool-based agentic flow.

Data insights without SQL
Click for details

Health Equity Analytics

Powered by Leo

Disparity detection and demographic stratification. SDOH analysis to identify and address underserved populations.

Identify underserved populations
Equitable care access
Click for details

Risk Score Calculator

Powered by Leo

Readmission, disease progression, and mortality risk assessment. Prioritize high-risk patients for proactive intervention.

Prioritize high-risk patients
Preventive interventions
Click for details
Provider Journey Complete

Now let's follow the patient

The same AI that empowers Dr. Chen now guides Maria through her health journey. See how Leo transforms the patient experience.

Patient Journey Begins
7:00 AM

Starting the Day

MariaPersonalized health insights and motivation

Health Insights

Powered by Leo

AI-generated daily insights from wearables and EHR data. Personalized trends, celebrations, and areas needing attention.

Engaged, informed patients
Actionable health guidance
Click for details

Weekly Tasks

Powered by Leo

AI-generated personalized care tasks based on conditions, goals, and enrolled care tracks. Gamified with XP rewards.

Remote patient engagement
Clear weekly health goals
Click for details

Nutrition Recommendations

Powered by Leo

Condition-specific diet plans with drug-nutrient interactions. Personalized targets for calories, macros, and micronutrients.

Integrated nutrition therapy
Personalized meal planning
Click for details

Daily Quote

Powered by Leo

Health-context-aware motivational content. Personalized to conditions, streak status, and selected tone/theme.

Patient motivation
Personalized encouragement
Click for details
12:00 PM

At the Appointment

MariaUnderstanding and communication

Live Medical Interpreter

Powered by Leo

Real-time transcription and translation across 11+ languages. Medical term detection with automatic explanations.

Serve diverse populations
Understand appointments in native language
Click for details

Term Clarification

Powered by Leo

Instant AI explanations of medical terminology at 5th-grade reading level. Context-aware definitions in any language.

Health literacy improvement
No more confusing medical jargon
Click for details

Leo AI Chat

Powered by Leo

24/7 conversational health assistant with full health context. Streaming responses in plain language, multi-language support.

Triage non-urgent questions
Instant health answers anytime
Click for details

ER Companion

Powered by Leo

Emergency room guidance with real-time wait times, symptom triage, and health record sharing. Calm, supportive AI during stressful moments.

Appropriate ER utilization
Help during emergencies
Click for details
3:00 PM

Understanding Results

MariaMaking sense of health information

Lab Explanations

Powered by Leo

Plain-language AI explanations of lab results with patient context. Trend analysis and actionable recommendations.

Reduce callback volume
Know what results mean
Click for details

Drug Interactions

Powered by Leo

FDA label analysis and RxNorm interaction checking. Severity levels with AI explanations and safety recommendations.

Medication safety compliance
Safe medication use
Click for details

Care Track Matching

Powered by Leo

AI matching to chronic disease programs based on conditions and clinical data. Personalized program recommendations.

Automated enrollment
Right programs for my conditions
Click for details

Education Curation

Powered by Leo

AI-curated educational content based on conditions, medications, and care tracks. Progress tracking with XP rewards.

Improved health literacy
Relevant health education
Click for details
6:00 PM

Staying Engaged

MariaSpecialized care and motivation

Maternal Health Chat

Powered by Leo

Pregnancy-specific AI with symptom assessment and emotional support. 24/7 guidance for prenatal concerns.

Prenatal care support
24/7 pregnancy guidance
Click for details

Health Alerts

Powered by Leo

Critical value detection with contextual guidance. AI-powered monitoring of vitals and lab values.

Early intervention
Immediate awareness of concerns
Click for details

Gamification

Powered by Leo

AI-enhanced achievements, streak tracking, and level progression. Personalized celebrations and motivational feedback.

Sustained engagement
Fun health journey
Click for details

Clinical Trial Matching

Powered by Leo

AI eligibility screening with plain-language consent. Match patients to relevant clinical trials based on conditions.

Research recruitment
Access to new treatments
Click for details

Value for every stakeholder

One platform, infinite possibilities. AI agents that serve every member of the care ecosystem.

For Patients

Proactive, Personalized Care

Stay connected to your care team with AI that works for you.

Voice-first engagement (phone + app)
Appointment reminders & prep instructions
Medication adherence support
24/7 AI health companion
Learn More
For Providers

Automate Clinical Workflows

Free your care teams from administrative burden with intelligent automation.

Visual workflow builder with 50+ node types
AI agents for documentation, orders, referrals
Human-in-the-loop approval workflows
FHIR-native data access and write-back
Learn More
For Employers

Healthier Employees, Lower Costs

Empower your workforce with benefits they actually understand and use.

Population health insights without PHI
Benefits navigation employees actually use
Early intervention triggered by utilization
Transparent ROI on healthcare spend
Learn More
For Payers

Population Health at Scale

Close care gaps and improve quality scores with intelligent outreach.

AI-powered cohort identification
Multi-channel outreach campaigns
Quality gap closure automation
Real-time engagement analytics
For Emergency Care

Real-Time Coordination

Keep families informed and specialists connected during critical moments.

Automated specialist escalation
Voice notification to family
FHIR data sharing workflows
Critical alert routing

Agent performance at scale

Real results from healthcare organizations using Arcade AI agents.

Workflow Canvas
0/day
Workflows automated
Voice Agents
0%
Voice call satisfaction
Campaigns
0%
Care gap closure
vs. 12% industry avg
Consult Agents
0 hrs
Specialist access time
from 6 weeks
All Agents
0.00 sec
Agent response time
Voice + SMS
$0.00
Cost per outreach
voice + SMS combined

*Based on aggregated data from Arcade network partners

Model Architecture

Building Guardrails for
Medical Gen AI

Our RAG architecture ensures every AI response is grounded in verified medical knowledge with multi-layer safety guardrails.

Medical Policy Database

  • Clinical Guidelines
  • Patient Safety Rules
  • Compliance Protocols

RAG System

RetrievePolicy Docs
GenerateResponse

AI Guardrails

  • Safety Filters
  • Ethical Rules
  • Access Controls
User Query
Policy Retrieval
Guardrail Enforcement
LLM Generation
Safe & Accurate Answers
Knowledge Base
RAG Processing
Safety Guardrails

Ready to transform
healthcare together?

Join the health networks already connecting patients, families, and providers with AI-powered care coordination.

HIPAA Compliant
SOC 2
FHIR R4